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Shipping policy

Shipping & Delivery Policy

Last updated: 04/19/2026

At PROFI NAILS, we are committed to providing a seamless and reliable shipping and delivery experience. Please review the information below before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

During high-demand periods, processing times may be extended. We always strive to ship your order as quickly as possible.

Shipping (U.S. & International)

Shipping Rates & Availability

Shipping rates are calculated at checkout based on:

  • order weight
  • destination
  • selected shipping method

We currently ship within the United States and to select international destinations.

We do not ship to P.O. Boxes, U.S. Territories, or APO/FPO addresses.

Sales tax will be applied where required by state law.

Estimated Delivery Times

  • Domestic (U.S.): 2–7 business days
  • International: 7–28 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.

Local Delivery (Simi Valley & Nearby Areas)

Service Area

We offer local delivery within selected ZIP codes near Simi Valley, California.
Availability is confirmed at checkout.

Delivery Hours

Deliveries are available daily from
10:00 AM to 7:00 PM

Delivery Timing

Orders are typically delivered within 3–8 hours, depending on distance and traffic conditions.

  • Some areas may require same-day or next-day delivery
  • Orders placed after 3:00 PM may be scheduled for next-day delivery

All delivery times are estimated.

Delivery Method

To ensure a premium and secure experience:

  • All deliveries are made hand-to-hand only
  • We do not leave packages unattended

The recipient must be available at the time of delivery.

Age Requirement

Delivery is available only to individuals 18 years or older.
A valid ID may be requested upon delivery.

Delivery Fees

Delivery fees and minimum order requirements vary by location and are displayed at checkout.

Returns & Shipping Fees

Customers are responsible for return shipping costs.
Shipping fees are non-refundable.

If a refund is approved, return shipping costs may be deducted from the refund unless the item is defective or incorrect.

Address Accuracy

Orders are shipped exactly to the address provided at checkout.

We are not responsible for:

  • incorrect or incomplete addresses
  • delivery delays or losses caused by incorrect information

Once an order has been shipped, it cannot be modified, redirected, or canceled.

If a package is returned due to an incorrect address, the customer is responsible for reshipping fees.

Failed Delivery (Local Delivery)

If delivery cannot be completed due to:

  • recipient unavailable
  • incorrect address
  • inability to verify age

the order may be:

  • rescheduled (additional fees may apply), or
  • canceled without delivery refund

Delays

Delays may occur due to:

  • traffic conditions
  • weather
  • carrier issues
  • high order volume

We appreciate your understanding and will keep you informed whenever possible.

🛡️ Fraud Protection

All shipments are carefully documented and include proof of fulfillment and delivery tracking.

In case of disputes or chargebacks after confirmed delivery, all supporting evidence (including carrier tracking and communication records) will be submitted for review.

Repeated disputes or suspicious claims may result in account restrictions.

Contact Information

For any questions regarding your order or delivery:

📧 shop.profinails@gmail.com
📍 1234 Currant Ave, Simi Valley, CA 93065, USA